The Kepner Tregoe method (KT-method) is a problem analysis model in which the “problem” is disconnected from the “decision”. An English synonym for this. The Kepner Tregoe Matrix is a one of the most unique, documented analysis and decision-making methods. It is sometimes called a root cause analysisand. K.T. Decision Analysis. 1. Write a concise decision statement about what it is we want to decide. – Use first four problem-solving steps to gather information. 2.

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After all, it is really the causes that need to be solved, not the problems themselves. First, you will want to collect all of the available alternatives that you could use to solve the problem at hand so they can each be evaluated equally.

These contingency plans and preventative actions will then be ready to use when the decision is approved for execution and will help to ensure a successful outcome. This situation analysis provides an insight into necessity, priority and urgency of the various tasks.

With a final decision made, you are going to move into kepnerr problem analysis before you even put the decision into action. Decision Making Steps Kepner Tregoe describes the following steps to approach decision analysis: This step is where you begin to narrow in on the specifics of what is going on within the business.

Kepner Tregoe Method

The steps to success – with unmatched proof! The founders Charles Kepner and Benjamin Tregoe developed a rational working method in the s in which they researched and identified the troubleshooting skills of people.


Again, this is a point in the process that always contains the risk for taking too little time in thinking through the situation.

Here the actual cause of the problem and the relationship between cause and result are searched for why did it happen. It helps the decision maker to maximize critical thinking skills, systematically organize and prioritize information, set objectives, evaluate alternatives, and analyze impact.

Kepner Tregoe |

Given the importance of decisions in business, it only makes sense to use tools like the Kepner-Tregoe Matrix to assist in the process. Step One — Situational Analysis: You need to take your time when accurately defining the problem and its underlying causes.

Prepare a decision statement having both an action and a result component 2. To break through this deciion pattern Charles Kepner and Benjamin Tregoe came up with four rational processes in which four fundamental deciision are reflected:.

We promise to use it only to send you this newsletter. Rating the Adverse Consequences 10 Minutes Rate Each adverse Consequence — on the possibility it will occur — and the Seriousness if it does occur — then multiply Probability x Seriousness and sum. Step Three — Decision Analysis: Today’s Top Picks for Our Readers: It was developed by Charles H. It is marketed as a way to make unbiased decisions in that it is said to limit conscious and unconscious biases that draw attention away from the outcome.

However, just as was the kepjer with the first step, that deision be a mistake.


Tips for dealing with psychopaths and narcissists Fortnighly newsletter with practical tips and ideas Learn more Kepner and Benjamin B. Retrieved [insert date] from ToolsHero: This website makes use cecision cookies to enhance browsing experience and provide additional functionality.

Henry Mintzberg Organizational Configurations December 18, Situation appraisal – is used to clarify the situation, outline concerns and choose a direction Problem analysis – here the problem is defined and it’s root cause determined Decision analysis – alternatives are identified and a risk analysis done for each Potential problem analysis – the best of the alternatives is further scrutinized against potential problems and negative consequences and actions are proposed to minimize the risk.

Here potential future problems are anticipated and preventative actions are developed what will the result be. This is often problematic because the universe often has other plans! Always up-to-date with our latest practical posts and updates? You can think of this as the top level view of the decision that needs to be made.

How to use the Kepner Tregoe decision making model

It is sometimes called a root cause analysis and decision-making method. Consider the winning option against each negative consequence and suggest a plan of action to minimize the adverse effects. Pros and cons This step-by-step, systematic approach makes it easy to do the Kepner Tregoe decision analysis.